Support
Questions, bugs, feature ideas, or account help — reach out and you'll hear back from a real person.
Contact us
Email support@pbcatch.app. Please include your device model and iOS version — it makes almost every issue faster to diagnose.
Common questions
I forgot my password. Tap "Forgot password" on the sign-in screen. You'll get an email with a reset link that opens straight back into the app.
Where is my data stored? Your catches and photos sync to your account so you can restore them or move to a new device. Cloud sync and photo backup are free for everyone. See the Privacy Policy.
How do I manage or cancel my subscription? Subscriptions are handled by Apple. Open the Settings app, tap your name, then Subscriptions. You can cancel any time; if you're in a free trial, cancel at least 24 hours before it ends to avoid being charged.
How do I restore a purchase? Open the upgrade screen in PBCatch and tap "Restore purchases."
How do I delete my account? In the app, go to Profile and choose Delete Account. This permanently removes your account and its data.